It is time to name a 21st century phenomenon by which bad news or possibilities are blown out of proportion. Examples would be self-diagnosis on the web (by which sniffles can turn into brain cancer), or the appearance that events in the news are worse than they actually are. Maybe we could call it “Negativity Amplification”. We could even look at Harvey to explore it.
I was overseas while Harvey was unloading on South Texas, which put me in front of way more news network coverage than I would normally be exposed to. Watching Harvey through the news channel lens was quite an experience. It was easy to imagine the city would take years to rebuild, and the Astros would have to conduct their march to the playoffs (and maybe the World Series) in another city’s baseball park.
Here we are 2 months later, and the city is in better-than-expected shape, and the Astros are duking it out at their home field in downtown Houston. Let’s see if we can discern the Negativity Amplification.
Now, here is an article from Oct 12 (by R Hans Miller – thanks R Hans!!!) on how the floods impacted businesses in Katy (shout out to Nick Lamparelli’s twitter feed for this). There are some surprising numbers in this:
- Only 11% of businesses in Katy were impacted for a week or more
- 1% of businesses are closed down due to the flooding
- More than half of businesses didn’t even close
- 33% of businesses experienced business interruption (it’s in the article, not the pie chart)
The results of this survey don’t completely jive with the news coverage we all watched. That disconnect is the Negativity Amplification.
What does that mean for insurance? Many underwriters watching the news channels in late August probably thought to themselves that flood is uninsurable in South Texas. The fact is, flood is totally insurable in South Texas, with the right risk information.